violetjoyce1
Lurker
got a huawei ascend plus will not let me download apps. please help
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android app trouble
- Thread starter violetjoyce1
- Start date
Crashdamage
Android Expert
Need more information to help. Do you have any working internet connection? What error messages do you see, if any? Are you trying to install apps or only download them? What sources are you using - Play Store, Amazon or others? Any such information will help us to help you.
violetjoyce1
Lurker
no error message just keeps trying to download but never does. play store
That sounds familiar. I've been able to clear that up by clearing data on download manager. Goto Settings | Apps | All | Download Manager and you should see the button in there to clear data. You may need to clear data in Play as well.
violetjoyce1
Lurker
walk me through on how to clear data in play. thanks
similar to the steps for download manager. Settings | Apps | All | Google Play Store and clear data in there. I will more than likely need to accept the Play tos again as well but you won't lose any apps or purchased apps.
violetjoyce1
Lurker
that fixed it . thanks very much
Awesome, happy to hear you are back up and running
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