Android backups not working

[dorlow]

I have a Pixel 5. I just noticed my backups have never backed up. The built in Google backup. I just tried turning off backup rebooting and re-enabling it. It still won't back up. I get a message "couldn't back up data. try again later." Any ideas?

 

[dorlow]

just found a website that says to disable all locks on my phone to see if it fixes it and then re-enable it. I can't disable all my security. My work profile is installed on the phone and my work profile requires there to be a lock.

 

[puppykickr]

Are you connected to the internet?
That kind of backup is on the cloud.

 

[dorlow]

yes. these days with 4G and wifi everywhere, it's hard to have a phone that doesn't have data services. But it's on wifi. I also unchecked it so it doesn't need to be on wifi to backup. (It can use 4G instead.)

 

[ocnbrze]

what about rebooting the router?

 

[dorlow]

i've tried it on wifi and 4g and same problem. so rebooting the router wouldn't help at all seeing it still has the problem when not using the router.

 

[puppykickr]

Try it anyway.
Wi-Fi is much faster than cellular internet, and provides a more stable signal.

 

[Hadron]

Wi-Fi is much faster than cellular internet, and provides a more stable signal.

That does depend on where you are. I know people whose WiFi is less stable than the cellular connection where I live generally is, and there are a lot of people with WiFi that's slower than a strong 4G connection. But I agree that it's worth a try.

 

[puppykickr]

@Hadron
I guess that is theoretically possible.

But here in the US, cellular internet is generally to be avoided if possible in favor of Wi-Fi.

Maybe because I am in the country mostly, but it seems true everywhere.

 

[Hadron]

Well I have line of sight to a 4G antenna from the front of my house, so can reliably get 120 Mb/s down plus 10-20 Mb/s up over LTE. That's less than my WiFi, but my home WiFi is faster than average for the UK (though would be considered slow in say Singapore).

Conversely I have family members both in the UK and in the US whose WiFi is frequently unstable on a Zoom call (while I have often done such things using a mobile hotspot from various places without problems). So I agree that as a general rule I'd use WiFi first, but there are enough exceptions that I'd not make a blanket statement.

 

[puppykickr]

I find that if Wi-Fi is unstable that it is user error, and/or overloaded systems.

For instance, router placement.
That is huge.

And certain places with certain providers get bogged down when many customers are all using at the same time.

 

[iBowToAndroid]

just found a website that says to disable all locks on my phone to see if it fixes it and then re-enable it. I can't disable all my security. My work profile is installed on the phone and my work profile requires there to be a lock.

I would guess that it's the work profile that's interfering

 

[alina104]

You need to update the back up app that are you using. Or choose another backup app.