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Android Email Help

J

JaFool1

Lurker
Hi,

I recently switched over to an Android smart phone from an old Sony Ericsson handset so I am new to all this.

On my phone there is an Android mail app that lets me access my Outlook/Hotmail account and pushes all new emails to my phone as soon as they arrive.
When I first set this up I received an Email from Orange Mobile Mail stating that I had started a 14 day trial. However recently the Mail app has seemed to stopped working as is not pushing mail to my phone anymore. The email accounts just say 'Idle' even when I manually request to check mail.

I have done a factory reset on my phone (HTC Wildfire) and set up the Mail App again and I have received the same Email from orange about the trial.

My question is - Is this Orange Mobile Mail service required for me to access my email accounts even though they are Outlook/Gmail? Is there a different way to do it?

I am a pay monthly customer and am not sure whether this service is included. What will be likely cost of signing up to this service?

Any advice/suggestions appreciated

Cheers
 
Sounds like you're using an Orange e-mail app. There ought to be an HTC one in your list of apps - the HTC one is free to use and supports multiple e-mail accounts.

Not sure if it will support push e-mail, but if you need your mail immediately you could play with the sync settings - you can probably have it check every minute, though on my last HTC, this did eat up a massive amount of data.

If Orange have removed the standard HTC e-mail app from your phone, then you can download one from the Play Store. There are a few pretty good ones that many people swear by.
 
Hi,

Thanks for your reply, it was very helpful.

Could you suggest some decent alternative mail apps. I have heard about K-9 so might give that a try.
 
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