Android email not working with live.com

[rjaldrich]

I have a @live.com email address. Previously I had my phones mail client set up to sync emails from this account. When working it was fantastic. However now it shows my inbox as empty. It will not sync any messages. On the odd occasion when i push the sync / refresh button it will load the last couple weeks of emails however after about 2 seconds they all disappear and the inbox is displayed as empty without a single message. I have no problem sending email from this client. However my inbox is always blank / empty. (if it helps - I am using a new Samsung galaxy mega 5.8).

Please help me solve this. Thank you

Ryan

 

[sajjad7006]

I had the same problem. I needed to clear all the data from the app so it would need to re-sync everything again. Seemed to fix the problem for me after that

 

[rjaldrich]

Thanks for the reply. I tried clearing cache ect. Reinstalling / seting up the account many times. No luck however I downloaded the live.com app and checked my mail with the new app and then magically the android client started working perfectly. I have mail in the inbox. I havnt tried uninstalling the live.com app yet. I have just left it alone (it is a horrible app for handling emails). I am happy that it is working. I hope the above helps other people.