Android File Transfer not working on mac

[Roy Stevens]

Hi,
I installed Android File Transfer on my MacBook Pro. The first time I used it, I was able to transfer some files but I kept getting this window saying, "

Can’t access device storage
If your device’s screen is locked, disconnect its usb cable, unlock your screen, and then reconnect the usb cable."

Since then, I just get the message.

Any ideas?

best
rkevins

 

[rurocking]

Connect the phone to your Mac and once connected pull down the notification. You should have a series of choices on how you want to handle your USB connection.