BoostedGen2010
Lurker
Hey everyone, this issue is becoming a greater and greater issue here in the office. We are currently running Exchange 2003 and have about a dozen android phones Nexus S 4G and EVO 4G (Sprint) and a few android tablets (Asus Transformers).
(Real Word Example of Issue) John Smith receives an Email from Joe Shmo who is busy with something else so he decided to forward the email on to someone else in the office to work on. Joe Forwards the email to Bob, Bob opens the email on his android phone (Nexus S) and sees there is a ".eml" attachment on an email he just got from Joe. If you click on the .eml attachment it says this is an unsupported format and it will not allow the user to open it.
If that user opens a web browser and logs into OWA or goes back to their desk and opens it in outlook they can see the attachment but not on the phone.
I get the same thing from our ASUS Transformer tablet. I have tried on the native email sync in the android software and I have also tried this in touchdown and it will allow me to open the ".eml" format but it still forwards emails as attachments.
I am just looking for more information on this issue and if there are other things I can do on the phone settings to maybe change this or allow me to open .eml formats?
Or do I just need to buy a dozen touchdown lics and roll that out to everyone who plans on running an Android phone?
Thanks for any help in understanding this!
(Real Word Example of Issue) John Smith receives an Email from Joe Shmo who is busy with something else so he decided to forward the email on to someone else in the office to work on. Joe Forwards the email to Bob, Bob opens the email on his android phone (Nexus S) and sees there is a ".eml" attachment on an email he just got from Joe. If you click on the .eml attachment it says this is an unsupported format and it will not allow the user to open it.
If that user opens a web browser and logs into OWA or goes back to their desk and opens it in outlook they can see the attachment but not on the phone.
I get the same thing from our ASUS Transformer tablet. I have tried on the native email sync in the android software and I have also tried this in touchdown and it will allow me to open the ".eml" format but it still forwards emails as attachments.
I am just looking for more information on this issue and if there are other things I can do on the phone settings to maybe change this or allow me to open .eml formats?
Or do I just need to buy a dozen touchdown lics and roll that out to everyone who plans on running an Android phone?
Thanks for any help in understanding this!