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Android phone freezing issues?

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I have an Android phone which is ALCATEL onetouch Soleil. 4.1.1 Jellybean.
It freezes suddenly while Im using it. then it turns unresponsive, the touch screen doesn't work anymore. But the physical keys still work like the power key and volume keys.

I tried turning off my phone but i can't press Power Off option on the screen because the touch screen can't work. So I had to remove my battery by force. Then I put the battery back in, and turned my phone back on. But it's still frozen, still the same problem. I did this like 15 times and my phone is still not fixed.

So, I removed the battery again and waited for 2 hours then when I put it back and turned on my phone, It got FIXED.

This happened to me 2 times already. This is not the ordinary freezing problem other people experience. When I restart my phone, it still cant work. Unlike others where they restart their phone then it eventually works.

I did not root my phone, I have no extra launchers, I did not upgrade my phone.
 
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