Help Anyone else with this MMS issue? (Sprint)

[yeho23]

Sorry if this has been posted before, I searched before posting. When I receive any type of MMS message I often get a message that says "please check that the network is available" even though I have a data connection. This is with Go SMS Pro. With the stock messaging app it says it's downloading but never finishes. Oddly it works great over WiFi. The only way to get it to download is close and completely exit the application and try again until it works.

I believe it started after the 4.1 update, worked great when I first got it. I've tried uninstalling third party apps, resetting all data for both the stock messaging apps and other 3rd party apps. Can't seem to find anything on this, is it only me?

 

[GTWalling]

That usually happens with a low/weak 4G signal. MMS does require Data to work, even while on Wi-Fi. The Data works in the background.

 

[yeho23]

Thanks for the reply. I'm nowhere near 4G service. And it does this even with good 3G signal. Once I completely exit the messaging app then reopen it everything downloads fine.

I've been contemplating doing a factory reset but I wanted to see if anyone else had experienced this before I did.