Help Anyone else's Note 4 getting squirrelly?

[The_Chief]

Or is it just mine?

I'm on the latest Verizon stock firmware. Unrooted. No weird apps or anything that wasn't on my Moto X Pure. But this phone is senile or something! I'll tap something, and the phone does NOTHING. I tap it again and it does something else. It's infuriating!

EXAMPLE: I'm on Craigslist, looking at listings. I'll tap on a listing and a whole different listing comes up... one that wasn't even on the screen! This thing seems to have a mind of its own!

It doesn't happen every time... but it happens enough to be really, really annoying.

I ran MalwareBytes to see if there were any rootkits or other boogers on the phone and it came up clean. I may try scanning with something else but for now, the only thing I can think of is that the digitizer is going bad.

So has anyone else here experienced this? If so, did you find a fault and is there a fix? I really don't want to send this thing off to get the digitizer (or whatever) replaced: it would cost more than the phone did, and it's really a phone to hold me over until the Note 8/S8 Plus is released.

Thanks!

 

[Captain Sexy]

My phone has turned into a POS. Rebooting non clicking stuffer ECT

 

[AZgl1500]

sounds to me like the digitizer is wonky

 

[The_Chief]

UGH... now the painful decision: put up with it, or go back to the Moto X Pure as my daily driver until the replacement comes out...

 

[The_Chief]

I'm hanging in there with it, simply because I love the S-pen too much to get rid of it! I really hope it will hold out until August / September, when the Note 8 is supposed to be released!

 

[philayl]

I'm hanging in there with it, simply because I love the S-pen too much to get rid of it! I really hope it will hold out until August / September, when the Note 8 is supposed to be released!

Hi Chief, have you tried a factory reset, if so did it help at all? Phil

 

[The_Chief]

Well, it got a factory reset when I bought it two months ago. I find it hard to believe that it would need one again this soon...

 

[philayl]

I just thought that if you did a factory reset and it cured the fault it might point to a rogue app causing the problem. Phil

 

[The_Chief]

Thanks Phil, but no, I haven't done that...

 

[Phases]

Factory reset and new battery helped mine a few months back. Still got screen burn in of course but I don't mind.

 

[touringhaggis]

Hi Chief,

Since nobody seems to have mentioned it yet, I'll throw in my too cents. Did you try the digitiser/touch tests in the general test area (*#0*#)? I assume you know about this, but in the case that it slipped your mind, it may help rule out a hardware issue.

Regards,
Eric.

 

[The_Chief]

No, Eric, in fact, I have not tried that. Thanks for the tip. My new problem (as if I needed another one) is that I can't get to the diagnostic test - I have entered *#0*# and *#7353# in the dial pad. Nothing happens. So I hit the call button, and Verizon tells me that the call can't be completed! Any hints?

 

[The_Chief]

Okay, folks, I'm officially over this stupid phone. It selects things that aren't even on the screen, it opens apps by itself, and it's suddenly decided to just drop Bluetooth connections at random... usually in the middle of a call, when my phone is in my belt holster, and I have to frantically grab my phone out to continue the call. I'M DONE!

So I just did something - I'm almost embarrassed to say it - that I vowed I wouldn't do out of sheer principle.

I bought a Note 5.



I know: not only does it have a non-removable battery (I can live with that), but it has NO microSD slot. Which means that everything I do will have to be backed up to the cloud because I trust internal memory about as much as I trust a career politician to do what they promise on the campaign trail. Maybe less. And my trusty 256GB card will go into safekeeping until the Note 8 comes out. Heck: even if the Galaxy S8 Plus comes out in April with an S-pen (and I'm reading indications that it will), I'll pounce on that. Hopefully, I can put up with a Note 5 for 3 months. Plus it was a really good deal.

FOR SALE: Note 4 cheap. Almost free!

 

[The_Chief]

Well, it's been about a week with the Note 5 and I LOVE IT! Sure, it has no expandable storage, but the additional bells and whistles (like Samsung Pay and wireless fast charging) are worth it! It has a lot of things that I loved about the Note 7. This will be more than sufficient until the Note 8 comes out!

 

[AZgl1500]

The Note 4 that I bought from you Chief, is doing a lot of nasty crap lately.
biggest bug for me is the charger in it won't go to 100% anymore. it is stopping now at 60%

also, I installed one of those little apps that shows the reboot menu and it destroyed the menu needed to access the backups...
I am totally disenchanted with that guy's app.... he should have tested/warned that it totally overwrites the menu....

I no longer have the power up menu that I used to have...
@#$%@#%^%^&$^&*

 

[The_Chief]

Wow! That sucks! I hope you left a scathing review and reported that to Google!

I guess about the only thing you can do, and it sucks, is factory reset, reflash the ROM and set it all up from scratch without restoring anything. I can't think of anything else right now.

 

[Phases]

The Note 4 that I bought from you Chief, is doing a lot of nasty crap lately.
biggest bug for me is the charger in it won't go to 100% anymore. it is stopping now at 60%

also, I installed one of those little apps that shows the reboot menu and it destroyed the menu needed to access the backups...
I am totally disenchanted with that guy's app.... he should have tested/warned that it totally overwrites the menu....

I no longer have the power up menu that I used to have...
@#$%@#%^%^&$^&*

Have yoy replaced the battery yet? Friend of mine and I both have had to already. Might be time..