Help Aplication access Bloked

[PAULONVALVES]

I cant give accesses for example to Whatsapp access to contacts or open videos or images .

 

[Hadron]

Which phone and OS version? And is it all apps or just some?

(I'm guessing Android 6, but it will help people to know for sure. We know nothing about your situation except what you tell us)

 

[PAULONVALVES]

Which phone and OS version? And is it all apps or just some?

(I'm guessing Android 6, but it will help people to know for sure. We know nothing about your situation except what you tell us)

Yes is the Galaxy S6 SM-G920F whith OS 6.0.1 and is doing the same thing to new applications the old ones that had the access granted are OK

 

[Hadron]

So it's just started? Has anything changed shortly before this started (system updates in particular)?

 

[PAULONVALVES]

So it's just started? Has anything changed shortly before this started (system updates in particular)?

I have this problem since the last OS update but this week I made a change in Whatsapp and is blocking and giving me a big problem. Because I use whatsapp to send and receive flies.

 

[Hadron]

Hmm, the obvious implication is that the update messed something up. The question is whether that's a bug in the update or a quirk of your device. In the latter case a factory reset might fix it, but of course that's a hassle backing up & restoring and no guarantee it would work. If it's a general bug in that update that certainly wouldn't fix it.

So my first thought is to visit our S6 forum and find out whether other people are having this problem.

If the S6 recovery mode lets you clear the system cache that may be worth a go - bit of a long shot, but harmless if it doesn't work. Unfortunately I don't have a Samsung running Marshmallow so can't look through the settings to see whether there's anything there that might help.

 

[PAULONVALVES]

Hi

Finaly I solved the problem.

The program DU speed Buster was bloking the aceces .

After I unistaled everithing is OK