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Help App is not getting listed in the google play store when going from Samsung S10 Android Phone

MohanDev19

Lurker
Sep 21, 2020
1
0
We are having this odd issue with our app "CyranoApp". This app has been in the google play store for almost 4 years now. But suddenly this app is having issues getting found and not getting downloaded on to Samsung S10 phones. We tried with multiple S10's and also did a factory reset of S10. Still the same issue. I also tried to update the removing the uses feature,Compatible-Screen tags in the manifest files and try to deploy to Google Play Store and I did an internal test by play store also having this error This App is no longer compatible with your device.. Still facing the same issue.
 

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