Help App update download freeze

[erician]

Any clue as to why - and how to remedy that - 4 of my 15 app updates' freeze at around 10% into the download?

I should have sufficient storage space

Volt 4.2.2.

Thx

 

[Parayilhussain]

Have you Google play services version 8.4.89 and Google play store version 6.0.5,if so clear data in play store and in download manager, clear cache in storage, reboot device or switch off for sometime and switch on.

 

[erician]

Thx but still no go, except...

I rebooted after clearing all caches you mentioned EXCEPT for the one in "download manager", as it's one I don't recall seeing, nor can I find, it

Unless it actually goes by another name?

 

[Curtis1973]

If you are depending on lte for the updates to go through,you could be experiencing network bottleneck...the updates will slow to a crawl and fail if you are trying to let them all update simultaneously. try it on wifi. if you need to do it on lte...then update them one or two at a time. I suspect network bandwidth is the problem. More so then anything else.

 

[Parayilhussain]

Go to settings>storage> apps ,select all scroll down for download manager, if not there ,see in disabled list, and tap to enable, and clear data . if not fix ,enable WiFi uninstall update in play store,play store update automatically.

 

[erician]

If you are depending on lte for the updates to go through,you could be experiencing network bottleneck...the updates will slow to a crawl and fail if you are trying to let them all update simultaneously. try it on wifi. if you need to do it on lte...then update them one or two at a time. I suspect network bandwidth is the problem. More so then anything else.

Thx, but I've been attempting the updates via various wifi servers - and now, one at a time - exclusively

 

[erician]

Followed your instructions with no improvement

At least, not until I (skeptically) retried, this morning when I HAD to get Messenger back and found that it - and a few other apps - successfully updated..wt...!!!?

X-ing fingers while I try the last two remaining updates of apps that are critical to my very existence

Wish me luck...and thx to all for your support

(later...)

Everything updated fine...plus I added an app (VLC)

Still relatively clueless but at least I've some idea as to what not-so-evident remedies might help in the future should I have more problems

Thx again!