Apps, bookmarks , all gone ! !

[RH A4CAB]

Hi all,

Posting from phone so ill keep this short , I have an HTC desire on contract with Orange UK . My first desire has today been replaced with a brand new one due to a fault I made sure all my apps and bookmarks were backed up my SD card . So put SD card in new phone a go through the usual set up and all my apps and bookmarks are no where to been seen.
My music and videos are all still there so I know the SD card is fine.

Can anyone help me get these back as it will be a pain to do all of them manually, I hope its a simple fix.

Thanks

 

[UKseagull]

What app did you use to backup with? Have you reinstalled it?

 

[RH A4CAB]

I used the stock app that comes or installed which according to the HTC website it meant to back up , bookmarks , apps , text messages ect, and its meant to reinstall them on set up.
I have looked and can't find anything anywhere so unless someone can help me it looks like I have lost them all.

Thanks

 

[RyanB]

Does their website have an FAQ or forum?

 

[DenverRalphy]

In my experiences with people who say "I lost everything" in reality just changed "scenes" on their phone.

 

[RH A4CAB]

HTC Desire - Backing up phone data


I can assure you I have not just changed scenes , all the backed us data is meant to reinstall on initial set up but it doesn't .