Apps not updating?

[ozleicester]

Hi folks, new here, hope this is in the right place and approriate, i did a quick search but couldnt find any answer.

I am in Australia, using a Galaxy S2 on the Virgin network, using andriod 4.0.3

Ive had it about 3 months and i love it... but for some reason all of a sudden it is not updating apps, i can connect to the net and use the gps etc and all of the phone/message things work, but every time i try to update it just doesnt seem to be able to do it... it shows the downloading blue bar flashing..but continually fails.

i would appreciate any help. Thanks

 

[ozleicester]

Hi folks, new here, hope this is in the right place and approriate, i did a quick search but couldnt find any answer.

I am in Australia, using a Galaxy S2 on the Virgin network, using andriod 4.0.3

Ive had it about 3 months and i love it... but for some reason all of a sudden it is not updating apps, i can connect to the net and use the gps etc and all of the phone/message things work, but every time i try to update it just doesnt seem to be able to do it... it shows the downloading blue bar flashing..but continually fails.

i would appreciate any help. Thanks

Hi got an answer from Virgin... in case anyone else gets the prob heres the fix

We have recently seen an issue where some customers who recently activated a service are unable to access the Google Play store from their Android handsets. You can fix this by changing the APN settings. Kindly refer to this link for instructions: Changing APNs to Fix Access to the Google Play Store - Help & Support - Virgin Mobile Australia