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Are you able to return a phone under JUMP?
- Thread starter DILands
- Start date
Their return policy doesn't mention any restrictions for JUMP, and says you have 14 - 20 days to return it depending on where you bought it.
More info: T-Mobile device return FAQ.
More info: T-Mobile device return FAQ.
That's good to know! Thanks kate.
Their return policy appears to include all phones, so a zero down phone would also be 14 - 20 days to return it depending on where you bought it.
It does say you might have to pay a $50 restocking fee for a smartphone though.
It does say you might have to pay a $50 restocking fee for a smartphone though.
767pilot
Newbie
Why can't you just use your jump to go on to the next one?
I suppose you could, but according to the JUMP policy that would require you to pay for half the price of the phone when you trade it in. I'd rather pay $50 to return it then $300.
767pilot
Newbie
I suppose you could, but according to the JUMP policy that would require you to pay for half the price of the phone when you trade it in. I'd rather pay $50 to return it then $300.
I'm new to T mobile, but the way that they explaine dit to me there is jump and jump +. Jump requires the 50% and you are allowed two jumps a year. The normally more expensive but now the same priced jump+ does not have that limitation.
Waiting for the delivery of my new s6. Wanted the Note 5 but couldn't pass up the $10 a month special.
767pilot
Newbie
When I ordered mine on Sunday they said if it was an online order you had a 20 day window with no restocking fee.