Help Assistant menu problem

[Android Question]

Hi

I have prblem when I press menu button no responding .why and capture screen by my hand I activated in setting but when I put my hand in screen no response

 

[Wise11]

Hi

I have prblem when I press menu button no responding .why and capture screen by my hand I activated in setting but when I put my hand in screen no response. some times suspending and not responding and sometimes working fine. why ?

 

[Wise11]

Hi

1_I have prblem when I pressany button in menu button no responding .
2_capture screen by my hand I activated in setting but when I put my hand in screen no response

All these two things stop together. They do not work.why?