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Asus laptop, wireless, and 'No Internet connection'

dibblebill

dibblebill

Android Expert
I purchased an Asus n56v last year for a pretty good price. I love the power... The looks... The wonderful battery life.

However, I don't live its wifi. It will randomly report that it has "No Internet Access" (Windows 7 x64) and require me to disconnect and reconnect to the router, regardless of encryption, brand, etc. It does this fairly regularly, even when no other devices are afflicted. A google search has been unproductive so far. Any ideas, people?
 
dibblebill said:
I purchased an Asus n56v last year for a pretty good price. I love the power... The looks... The wonderful battery life.

However, I don't live its wifi. It will randomly report that it has "No Internet Access" (Windows 7 x64) and require me to disconnect and reconnect to the router, regardless of encryption, brand, etc. It does this fairly regularly, even when no other devices are afflicted. A google search has been unproductive so far. Any ideas, people?
Click to expand...
Linux. :laugh:
 
MoodyBlues said:
Linux. :laugh:
Click to expand...

Aren't you clever? Not very amusing.

I've run Linux machines before.

1) Unfortunately, our work webmail ONLY runs properly in 1 web browser so I need to have Internet Explorer.
2) Other machines on the same OS don't have this issue on the same network at the same time.

Its not the OS, its this laptop. Its not Kaspersky, either, as it happened before I began using it.
 
dibblebill said:
1) Unfortunately, our work webmail ONLY runs properly in 1 web browser so I need to have Internet Explorer.
Click to expand...
That's a mighty big shortcoming on the web services side! The whole idea behind standardized HTML coding is so that any browser can view any HTTP server's content.

If buying standards-incompatible products are SOP where you work, perhaps they're running some proprietary wireless service that's not Wi-Fi compliant. IJS

2) Other machines on the same OS don't have this issue on the same network at the same time.
Click to expand...
How are they configured? Do the others have proprietary software installed that they're using to connect to the wireless network? Is your laptop set up to turn off the Wi-Fi radios for "power saving"? What else is different?

If you find the answers to those questions, you'll probably find the answer to your problem.

BTW and FYI, Internet Exploder can be run in WINE on Linux.
 
dibblebill said:
Aren't you clever? Not very amusing.
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Sorry you weren't amused. I was. :D

I've run Linux machines before.

1) Unfortunately, our work webmail ONLY runs properly in 1 web browser so I need to have Internet Explorer.
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Do the IT folks not realize that using non-standards compliant programming is a bad idea? :confused: And, as Speed said, you can use Internet exploDer on Linux...the question in my mind is, why would anyone WANT that piece of garbage?!
 
Because we use... Dun dun dun... IBM LOTUS NOTES FOR OUR WEBMAIL! Its a nightmare getting it to play nice.

I may just have to use our horrible Lenovo L530's at work for it, I've been meaning to test Linux on this laptop to see how compatible the hardware is, regardless. My prior L520 took only 4-5 months to develop a defective touch pad and power management, and the L530 has a lower screen res and more light bleed than any Nexus 10

@Moody- Any other day and I'd laugh. I'm just getting tired of this issue, finally. :-p

@Moody, Mikeand Speed: It actually happens on my network at home (wireless N) and my fiance's palce (wireless G). Also happens at the parent's place. I've checked settings- DHCP, windows version, updates, etc. Only differences is the wireless chipsets itself. Hell, my desktop even uses Kaspersky and doesn't have this issue. Its very hard to track down where the issue is on a laptop since you can't yank hardware and swap out new pieces. I"ll put linux on a flash drive and test it extensively there, I suppose. Its not set to disable the adapter for power, but its not disabling it. I'm lead to believe it IS some sort of Windows 7 error. I'll try that tomorrow night and report back on if it happens.
 
dibblebill said:
Because we use... Dun dun dun... IBM LOTUS NOTES FOR OUR WEBMAIL! Its a nightmare getting it to play nice.
Click to expand...
I worked at a place that was running Louts Notes. I don't recall browser compatibility problems, but was appalled to learn that the networking staff was starting the Notes server process by hand, inside a Windows user session! ("Notes is down again" was a common thing to hear there.) If they didn't know how any why they should be starting it as a Windows service, there's no telling what other installation and configuration mistakes they had made.
 
Ours gives a huge warning that only Internet Explorer is fully supported. Any other browsers must use the mobile version, or risk errors and crashing.
 
Speed Daemon said:
That's a mighty big shortcoming on the web services side! The whole idea behind standardized HTML coding is so that any browser can view any HTTP server's content.

If buying standards-incompatible products are SOP where you work, perhaps they're running some proprietary wireless service that's not Wi-Fi compliant. IJS

How are they configured? Do the others have proprietary software installed that they're using to connect to the wireless network? Is your laptop set up to turn off the Wi-Fi radios for "power saving"? What else is different?

If you find the answers to those questions, you'll probably find the answer to your problem.

BTW and FYI, Internet Exploder can be run in WINE on Linux.
Click to expand...

Second vote for wifi power saving, it's usually on by default. Just check out the power tab on the adapter properties in device manager.

Could check out your lease times on the router. But you can usually get to the wifi adapter on a laptop to swap it out.
 
I'm not sure about power optimization, so I'll check that when I get back home to the laptop. I'm not sure if that'd cause it, since its still retaining the wifi connection itself, but will verify and try it. I know my housemate's Lenovo thinkpad and my desktop both use the Windows 7 interface, but one's a desktop, so its almost apples to oranges there.
 
Update: Not the power settings. I'm going to put some Linux on a flash drive, probably Mint, and run tests from there, see if it happens.
 
dibblebill said:
...its still retaining the wifi connection itself...
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That means your laptop's hardware is ruled out. What does that leave by process of elimination? The DHCP server and the DHCP client? (Did I miss anything? :dontknow:) If that's the case, I'd hope that I have a bad WAP, because I don't think there are any 3rd party DHCP clients for Windows 7! :eek:
 
Maybe IP reservation, IP pool, firewall, MAC filtering...

Had an issue with my blueray player not getting online, until I realised I'd added my latest laptop to the IP reservations list taking up the last free IP in the pool, thus DHCP didn't have a 'free IP to assign. Easy fix, login and expand IP pool by +1 :)
 
I'll try those. If not, I'm sure Moody'd be glad to hear Plan B is Linux (since EVE Online runs in Linux, along with all my productivity tools save Office 2010, which is no big loss)
 
This sounds like the dreaded Vista and Windows 7 'unidentified network, local access only' bug, seems to be a glitch in the DHCP side of the client, this error is often a timeout condition that is usually seen after waking up a laptop or netbook which was in suspend or hibernate. I've found that either static IP or disabling IPv6 helps
 
nickdalzell said:
This sounds like the dreaded Vista and Windows 7 'unidentified network, local access only' bug, seems to be a glitch in the DHCP side of the client, this error is often a timeout condition that is usually seen after waking up a laptop or netbook which was in suspend or hibernate. I've found that either static IP or disabling IPv6 helps
Click to expand...
That might explain why my experience is what it is. I tend to assign hard-coded static IP addresses on my networks, and since I still have no practical use for IPv6, I disable it, along with other things I'm not using.

IME w/ Windows, disabling the drivers, services and applications that aren't needed is part of good Windows administration.
 
The above bug seems to only affect Vista and Windows 7. I never had that problem in XP or any version prior to it, or in Windows 8. Never had any wifi trouble out of Linux, other than it not remembering my saved wifi passwords, which was fixed by checking 'use as system connection' in the network settings
 
nickdalzell said:
This sounds like the dreaded Vista and Windows 7 'unidentified network, local access only' bug, seems to be a glitch in the DHCP side of the client, this error is often a timeout condition that is usually seen after waking up a laptop or netbook which was in suspend or hibernate. I've found that either static IP or disabling IPv6 helps
Click to expand...

The only time I ever got the the "unknown network" message was when I accidentally left Internet Connection Sharing enabled on one of my network connections (the Ethernet port, in my case), and then proceeded to connect to my router like normal. Disabling ICS on all connections made Win7 see straight.
 
One day Vista decided to not work with 'open' wifi. It would connect just fine, give the usual warning that data over an open wifi isn't secure blah blah, but would sit there and give the little triangle with 'Unidentified network, local access only'. It never worked until I formatted the hard drive. Reinstalling drivers didnt fix it, either. Others using Vista had the same problem which seemed to be perfectly ok if using a secure wifi, just not 'open' wifi. Ethernet cable was unaffected.

Windows 7 upped the ante in said bug, only instead of saying local access only, it just flat out said 'Windows cannot connect to this network' but never offered up a reason why. It just instantly said 'connecting' then 'cannot connect'.

Search Google for 'windows vista 7 unidentified network bug' and tons of users seem affected.
 
Interesting. Mine does it randomly while using it, though, not after waking up. Every network I use is encrypted.
 
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