Help ATT messaging app... not the sms app.

[dan330]

I have a Note3 on ATT.

I am not using the building sms app with android. I am using the ATT message app. The icon has a cloud and text boxes.

I have 2 issues.

1. when I get a text.. it dings.. and has a notification in the notification bar. but it will not light up the LED.

2. on the phone.. it has all the info on all my contacts that are on my google account. so that pics and names show up when I get a text.
but when I log on to the ATT message website. I has no contact info. so it is difficult to know who I am text or responding to. all it shows is the phone number. I have tried to sync it.. so contact would upload, but no joy!

does anyone know how to fix this?

 

[Rukbat]

1) That only works if you have that checked and if the screen is off. The LED notification won't work for anything if the screen is on.

2) The website has no access to your contact list, so it can't show pictures from your phone. (If it did, the site would hang for a long time if you went to the site when your phone was off or out of range.)

 

[dan330]

1.. Yes I know it only lights up when the screen is off.. I am trying to get it to notify me when the screen is off with an LED light display. Other LED notifications work : emails

2.. In the app as well as the website.. The is a sync function. It should sync the contacts between the two. The app shows all contract info

Anyone here get these 2 issues working?