attachment not downloading

[Timmaaay4]

i was having problems viewing attachments on my exchange email, for about 2 weeks contacted IT department they have no clue. last night and all day today i was able to view them using the stock quick office. just received a couple emails with attachments and guess what i can no longer view them. tried with and with out wifi turned on and off, no dice. the server is running exchange 2003 i receive and send emails fine. just can't view attachments.also calendar syncs. any help would be great. could it be a bad app? all though i have not downloaded any for weeks now.

 

[droidosis]

I'm not sure exactly how the built in quickoffice works. I don't think it actually does the conversion of the pdf or word document. I could be wrong though. I thought it uploads the file to the quickoffice servers, they do the conversion and then pump it to your quickoffice viewer on your phone. If that's how it works then maybe that connection is what's giving you the problem. Ex. Firewall?

So does quickoffice convert on the fly or is it server based?

-droidosis-