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Help Battery only charging when phone switched off

Hi everyone.

Just bought a S3 mini off ebay yesterday and was very pleased with my purchase until it suddenly stopped charging at about 70%. I unplugged the mini USB and tried several others with no success.

I turned the phone off and it started charging. Once it was fully charged I unplugged the charger but the phone still thought it was charging even though it was losing power. I've used the factory reset function and it seemed to help for a while but now it's back to only charging when the phone is switched off.

Because it will charge fully, but only when the phone is off, I think this is a software problem rather than a hardware problem. Does anyone have any ideas how I can fix this? I'd rather not return it if possible as my last phone (HTC wildfire) is a major downgrade compared to this and I really like the S3 mini.

Thanks.
 
Did you buy it new or used?
The phone will charge when on or off. Mine will charge via a Samsung mains plug, usb cable (Samsung or pound shop one) in a pc (when pc is on or off) or independent cable and mains plug. Yours is clearly faulty as a full reset hasn't worked.

Clear your data and return it, and get a new one

marcel
 
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