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Help Battery randomly dropping to zero

Bumbler

Lurker
So I've had my phone for a while and i generally take good care of it. However lately while using my phone it will randomly shutoff and when i reboot it the battery will go from 80% (for example) to 0%.

Does this have something to do with the battery directly or could it be a part connected to the battery? And will doing a factory reset do anything?
 
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