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battery shuts down and phone crashes


Android Question

I have an android 2 phone that is about 2 years old and it has started shutting down and crashing when I am either on the web or taking a picture. Is there anything that I can do to fix this I have removed all the apps that I downloaded and I also factory reset it but I am still having the issues. Please help this is my only phone that I have for communication. I do have verizon for my carrier.


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