Caleb Silz
Lurker
So, I bought the GS5 a few weeks after it was released. It has been perfect up until a few months ago. Keep in mind, this didn't happen gradually. It was very sudden.
My phone started "freezing" frequently. But it's not the normal type of freezing. If I'm watching a YouTube video, the picture will freeze for 10-30 seconds, but the audio will keep playing without a hitch. And it frequently gives me the "app not responding" message about whatever app I'm using, but if I just tap the "wait" option, I can go back to using the app. And whenever I'm typing a text, into Google, this forum, or anywhere else, the keyboard will just randomly freeze for a few seconds and I can't type. Also, sometimes it will freeze and then just go back to the lock screen when I'm in the middle of doing something. Sometimes when I make a phone call, it won't actually make the call for 3-10 minutes. And the creepiest thing of all is that it frequently makes the sound that it makes when you unlock the phone, when I'm not even touching it or anything.
I haven't downloaded any unauthorized apps or anything. And I have a very good Antivirus program. So I'm 95% sure it's not a virus. I am very careful about that kind of stuff.
I haven't tried a factory reset or anything because my cloud space is full and it's just a pain to back everything up and then restore it. When I first got this phone, it took me months to get all of my contacts restored and I still don't have all of them. So I'd rather not have to do that, but I have a sneaking suspicion it wouldn't fix anything anyway.
I am living 5 hours from home, so my phone is very important to me. My vehicle broke down the other day and I was stranded for hours because of this. Any and all help/suggestions are very much appreciated. Is anyone having the same or similar problems? Does anyone know a fix? Thanks so much, everyone!
My phone started "freezing" frequently. But it's not the normal type of freezing. If I'm watching a YouTube video, the picture will freeze for 10-30 seconds, but the audio will keep playing without a hitch. And it frequently gives me the "app not responding" message about whatever app I'm using, but if I just tap the "wait" option, I can go back to using the app. And whenever I'm typing a text, into Google, this forum, or anywhere else, the keyboard will just randomly freeze for a few seconds and I can't type. Also, sometimes it will freeze and then just go back to the lock screen when I'm in the middle of doing something. Sometimes when I make a phone call, it won't actually make the call for 3-10 minutes. And the creepiest thing of all is that it frequently makes the sound that it makes when you unlock the phone, when I'm not even touching it or anything.
I haven't downloaded any unauthorized apps or anything. And I have a very good Antivirus program. So I'm 95% sure it's not a virus. I am very careful about that kind of stuff.
I haven't tried a factory reset or anything because my cloud space is full and it's just a pain to back everything up and then restore it. When I first got this phone, it took me months to get all of my contacts restored and I still don't have all of them. So I'd rather not have to do that, but I have a sneaking suspicion it wouldn't fix anything anyway.
I am living 5 hours from home, so my phone is very important to me. My vehicle broke down the other day and I was stranded for hours because of this. Any and all help/suggestions are very much appreciated. Is anyone having the same or similar problems? Does anyone know a fix? Thanks so much, everyone!
