Big Problem! | Region Lock

[YoavE123]

Hi
I bought s7 edge from uk and i have sim lock, region lock...
and now im not in europe, i know that i need to make a call for 5 min in europe but im not in europe, what can i do?
can i order europe sim?
im in israel
thanks!

 

[mikedt]

Sure you'll have to take it to nearest Samsung service centre. Apparently they will unlock, but might be a fee for it.

I think once the lock is tripped by not properly activating it, only Samsung can remove the lock.

If you haven't already tried using it with the Israeli SIM, could try a European carrier SIM, but not really sure if that will work or not as it will be roaming.