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Help Bluetooth and wifi problem

F

fuf

Lurker
Welcome Everyone!
I have SE Xperia X10 for about a week and i have already encountered a problem with my wi-fi and bluetooth modules. They just won't turn on: error message "Unable to start wi-fi" appears all the time i try to turn it on. Simillar thing with bluetooth but there's actually even no error message, bluetooth is just "Turning on..." and it never does:)

I run on stock software with no possibility to update (probably no updates for my region; only option is manual update with software from other region, but the modules still don't work). I have to add that both wi-fi and bluetooth work several minutes after reset or after fixing it with Update Service. Then after few turning on and off procedures i cannot use it anymore. When i look in Settings>>About Phone>>Status there is something like that: Wi-Fi MAC adress Unavailable, Bluetooth adress Unavailable. The adresses are available for several minutes after reset, then it changes status to Unavailable and i can't turn them on again:(

I searched forums and found no information on possible solution for Xperia.
On one forum i was given an advice to bring phone to my operator service, and it can be problem with internal drivers. But before i'll do that i want to ask you guys if there is other solution? I don't want to wait a month or two before they fix it or give me a new phone.

Phone is of course new and on the guarantee.

I really appreciate any help.
 
Well if the phone is new why would you be waiting months to get it back?

If it's new then just go back to the shop and demand a replacement! Simple and no twatting about they sold you a faulty phone so it's up to them to replace it with a working one, well thats how it works in the UK.
 
Thanks for replies! I'm from Poland. I hoped that this is software problem which can be repaired in home. But if You say i should demand a replacement then i will do that:) I'll probably have to wait some time. Here it isn't that simple. They will not give me new phone without complaiments i think, but it looks like it's the only way.
 
Just read a thread on here a few down from this one and apparently there is a bug which causes the issues you have and Sony Ericsson know about them so just ask for a replacement phone :)
 
Yeah i've not heard of the Bluetooth one but there are some issues with wifi.

I walked into my phone shop the other day with my X10 and said its broken and they gave me a new one without even looking at it, or looking at my debit card or anything! As you say though, Poland may be more difficult :mad:
 
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