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Help Boot loop problem on 6P

ranbd0

Lurker
Hi everyone !

First I must mention that this forum is AMAZING unfortunately I find out about this site right now...
I hope someone could help me out with my problem...

I have nexus 6p with version 7.1.1, yesterday I had a phone call and the device was shut off immediately and from that point I have a boot loop problem; "google" logo show several time and the phone try to turn on if I wont go to boot mode when the phone turn of (power button and volume down) the phone wont stop looping and get VERY HOT.

I read online some possible solution: I downloaded Nexus root toolkit and the android image 6.0.0 from site of google however the phone don't respond; turn on and of by clicking on bootloader option in the
program. I guess that the program don't make any difference because I haven't did with my device the "USB Debugging" and now it's too late (the phone don't turn on...)

Please help me out with a solutions
Thank you !
Ran.

Attached some photos of phone boot mode and NRT log info.

Thanks again !!!
IMG_20170224_161840_zpskt9evyeu.jpg

IMG_20170224_161957_zpsadygleox.jpg

IMG_20170224_162058_zpswwwlukh2.jpg
 
Hey @ranbd0, and welcome - though I wish it could be under better circumstances!

You won't be able to unlock the bootloader and reflash a factory image unless the "Allow OEM Unlocking" option was already set within Android, but the "USB Debugging" option only applies while Android is actually running so it won't make a difference right now.

Are you able to boot into Recovery? You can do this from the bootloader screen by using the volume buttons to scroll until you see "Recovery" and then pressing the power button. You should then see the words "no command"; briefly press and hold the Power button while you tap the Volume Up button once and you should get a menu to appear.

If you can make it that far, you can try following this guide to see if it will resurrect your device:
Applying a Rescue OTA to a Nexus 6P

Please do let us know how it goes! :)
 
No.
I did all the guide everything goes perfect and the phone has still the same problem ...:thinking:
I'm afraid that's really all that we can try with a locked bootloader. It's locked for your protection to prevent unauthorized system modifications... which unfortunately also makes us unable to modify the system in order to recover a misbehaving phone. :(

At this point, your best option will be to contact Google's Nexus Support to see if they can help you any further.

Good luck!
 
Here I attached a photo of the process;
However it dosn't working. Google meantion they can't help me since I am out of warrnty...
IMG_20170225_192218_zpst0lywhij.jpg
 
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