Hello Community,
I think I found a bug in the stock email app, so I'm not sure where to report this.
Environtment
- Samsung Galaxy SIII (International version, not bound to any provider)
- Updated to Jelly Bean using KIES
- Phone is not ROOTED
- Stock email app, version 4.0, stock browser version 4.1.1
- No Launcher, Task manager etc are installed
- Tried many things, including full system restore, but behaviour stays.
- It isn't related to the mail account type being used, e.g. Exchange, iMap, Pop
Problem Description:
When using a personalised signature, sharing a URL using the stock browser of even the chrome browser doesn't work and you email signature gets duplicated.
Below you'll find the step by step procedure to reproduce, the only way to solve this, is to delete your email account and recreate the account so the standard email signature 'Send from my Samsung Mobile'.
How to reproduce and you are using the default email signature message - Everything Works Fine
1. Go to any webpage in your stock browser
2. Press long the URL so you access the share menu
3. Choose your stock email client
4. See that a new mail is created and the URL is placed in the body
How to reproduce and you are using your own email signature message - URL gets lost and signature is duplicated
0. Make sure you are using a personalised email signature
1. Go to any webpage in your stock browser
2. Press long the URL so you access the share menu
3. Choose your stock email client
4. See that a new mail is created and your signature is duplicated and the URL is lost.
So my questions are:
1. To whom should I report this
2. Do any of you have the same problem?
Hope to hear from anyone to see if i'm not alone here.
Ps. I know there any many other great mail clients out there, but I want to use the stock ones.
Regards,
Pierre
I think I found a bug in the stock email app, so I'm not sure where to report this.
Environtment
- Samsung Galaxy SIII (International version, not bound to any provider)
- Updated to Jelly Bean using KIES
- Phone is not ROOTED
- Stock email app, version 4.0, stock browser version 4.1.1
- No Launcher, Task manager etc are installed
- Tried many things, including full system restore, but behaviour stays.
- It isn't related to the mail account type being used, e.g. Exchange, iMap, Pop
Problem Description:
When using a personalised signature, sharing a URL using the stock browser of even the chrome browser doesn't work and you email signature gets duplicated.
Below you'll find the step by step procedure to reproduce, the only way to solve this, is to delete your email account and recreate the account so the standard email signature 'Send from my Samsung Mobile'.
How to reproduce and you are using the default email signature message - Everything Works Fine
1. Go to any webpage in your stock browser
2. Press long the URL so you access the share menu
3. Choose your stock email client
4. See that a new mail is created and the URL is placed in the body
How to reproduce and you are using your own email signature message - URL gets lost and signature is duplicated
0. Make sure you are using a personalised email signature
1. Go to any webpage in your stock browser
2. Press long the URL so you access the share menu
3. Choose your stock email client
4. See that a new mail is created and your signature is duplicated and the URL is lost.
So my questions are:
1. To whom should I report this
2. Do any of you have the same problem?
Hope to hear from anyone to see if i'm not alone here.
Ps. I know there any many other great mail clients out there, but I want to use the stock ones.
Regards,
Pierre