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The legality of recording a phone conversation vary from state to state (and country to country). There are also distinctions between a company recording a phone call for customer service/training purposes and a private party recording for their own. I believe in some jurisdictions, the recording party also has to inform the other party that they are recording in order to use the recording as evidence in criminal/civil proceedings.who said it is illegal?????if a bank can record our conversation for evident purpose then why not a end user...i am well aware it is not illegal.its there in sonny erricson w700i..