Call screen

[Martyfair27]

I get this screen after every call! I just want to get rid of it! Please help it was not on my phone for the first six months! Thanks

 

[ocnbrze]

put your phone in safe mode. safe mode does not allow 3rd party apps from running. if it stops, then you most likely have an app that is creating the problem. you will then need to uninstall any recent apps to fix the issue. start with your most recent and work your way backwards.

before you uninstall an app, delete first it's cache and data......and then uninstall the app. adware like you have sometimes can reside in cache or its data files.

safe mode for j7 crown:
https://www.verizon.com/support/kno...s and hold the Power,tap Safe mode to confirm.