calling problems On J3

[janinemere67]

can only hear someone the first few minutes and than we can't hear each other and also if they call me on my J3

 

[janinemere67]

cant hear people clearly when i call them or they call me,we only hear each other the first few minutes of every call....please help

 

[A bochur]

Does it work fine with earphones?

 

[janinemere67]

yes totaly fine what could be the problem

 

[Unforgiven]

I merged the two threads. Both of the first two posts offer a bit different info, so for now I'll leave them. If you want to clarify in the 1st post all the info I'll get rid of the duplicitous second post.

 

[janinemere67]

what im trying to say is with my earphones i can get ear fone calls but without is the problem

 

[A bochur]

can only hear someone the first few minutes and than we can't hear each other and also if they call me on my J3

Strange because you say first few minutes are fine, so i would think it's a carrier issue but then you say earphones are fine.
I also have to rule out the possibility of damaged speaker because you say both sides can't hear each other.
Any water damage recently?
Does it happen by every call?
Does it work if you go into loud speaker mode?