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Help Can someone help please.

Szadzik

Extreme Android User
What error where you getting when trying to make phone calls? Apps usually have nothing to do with the phone's ability to make phonecalls. Maybe the phone itself is defective, or maybe your provider was down because of the snow.
 
Not very technical so need some advise please.

I have the Samsung galaxy s3 and over the last week I've struggled making calls. Twice I've tried to make calls and had problems (which was scary yesterday when I was stuck on my own in my car on the way home from work in the snow).

So I decided to check if maybe some apps that I've downloaded may be the problem. I pretty much deleted all apps I have - games etc.

Then I noticed "apps running" and clicked on it and got a list but a few I don't recognise and where it says STOP it stays that it may cause the application to fail, so I am scared of stopping anything.

If I post this list, please could someone with an idea advise me....thanks.


SETTINGS 1 process and 0 services
VACATION COUNTDOWN 1 process and 1 service
FACEBOOK 1 process and 3 services
FACTORY MODE 1 process and 1 service
ALLSHARE PLAY 1 process and 1 service
MAPSERVICE SAMSUNG 1 process and 1 service
BROADCOMMEMSSERVICE 1 process and 1 service
GOOGLE SERVCIES 1 process and 2 services
EXCHANGE SERVICES 1 process and 1 service
MAPS 1 process and 1 service
TASK MANAGER 0 processes and 1 service
SAMSUNG PUSH SERVICES 1 process and 1 service
SECPHONE 2 processes and 1 service
S VOICE 1 process and 1 service
SAMSUNG KEYBOARD 1 process and 1 service.

Out of all of them the only ones I can say I understand them being there are the vacation countdown, the Facebook and the google, also maybe the maps but not so much.

So what are the others, are they affecting the running of my phone and what do I do.

Thanks.
 
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