Cannot log in to web accounts

[Android Question]

I have a Samsung Galaxy SIII in white. I cannot log in to my web accounts through the phone. When I try to log in to an account which requires a username and password, such as my golf score posting site, the phone returns me to the log in screen again. This has happened with multiple sites. I have removed the battery, removed the shortcuts. Web browser works fine otherwise.

 

[Rukbat]

Are you sure the case (upper/lower) of the passwords are correct? Have you tried the same login and password on a laptop or desktop? Have you tried them with a different browser on your phone?

 

[SolApathy]

Hello and welcome to android Forums. My name is SolApathy & I will be assisting you with your question submitted through the guest “ask a question” service! We would like to welcome you to our forums; we look forward to assisting you today!

You can go into settings>apps and find the browser and delete the cache and data (this will remove favorites and any personalized information the browser has) and see if it works afterwords.

If that does not work, I would try to download a 3rd party browser like Dolphin or Chrome and see if you have the same issue. If you do than either the login credentials are incorrect or there is something blocking you from submitting the form for authentication. You can tell if it is not submitting the information if you do not get a login error.

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