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Help Cannot receive some calls when phone is sleep mode

BCDC

Lurker
Hi all. I am new to android. Just got my first android phone -- HTC One X -- and I am loving it.

However, I have a small problem. Whenever my phone is in sleep mode, I cannot receive some calls. The calls get immediately forwarded to voice mail. I have checked my call forwarding settings and call forwarding is only set for when I am using the phone. Oddly enough, I can receive calls from other cell phones, but the main problem is when people call me on a landline. However, I am successfully receiving some calls from landlines, but not all. it is very frustrating.

Oh, when the calls get forwarded to voice mail, I do receive a notification that I have a voice mail waiting for me.

Any ideas. I called AT&T and they re-provisioned the phone and it didn't fix the problem. They are having their tech guys look into it, but I am not optimistic that they will find a solution.

Also, my wife has the same phone and the same problem. We purchased them at the same time.

??????
 
Do you have WIFI on? And if so, is WIFI set to off, when in sleep mode?

Not sure if that would have anything to do with it...
 
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