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Help Cannot sign in to google account after trying EVERYTHING!!

OK, separate that out -

Do you have data service on your cell network?

Do you have data service on wifi? (I take it not.)

Did you import your phone or buy it used (eBay or something)? The whole Chinese thing doesn't make sense.

What carrier are you on - or more exactly, does the phone match up?

http://www.willmyphonework.net/
 
You asked the right questions .....AND NAILED THE PROBLEM!!!

Do you have data service on your cell network?
TracFone indicates there is 3.7 G of data service available for my account with them. They use the Verizon and Sprint networks.

Do you have data service on wifi? (I take it not.)
Comcast Xfinity does not offer in this area to my knowledge.

Did you import your phone or buy it used (eBay or something)? The whole Chinese thing doesn't make sense.
Phone is purchased direct from TracFone the cell service supplier. It is packaged in a TracFone box with the exact model of phone printed on the box. Finally the coverage is on the front of the box and includes my area. TracFone uses zip to provide allowed phones for that area that match their plan and service.

What carrier are you on - or more exactly, does the phone match up?
Comcast is the cable WiFi service supplier.

In trying to answer your question about the cable supplied WiFi thru Comcast I went to my account & checked on the service & found my wife's Apple products (Iphone & IPad) were "Registered" on the account. So I had to figure how to have that happen with the Android Phone? There were two WiFi accounts showing up on the phone when going to "Settings" & looking at the WiFi service. The phone was connected to the Comcast Xfinity WiFi account but not the other WiFi account. I looked at the back of the router & found that other account & related password. Then went to the phone & provided that password to that other WiFi account.
Then the Apps like gmail & google started working.

Bottom line:......the issue was the phone was connected to the wrong WiFi account.....someday maybe I'll understand why there are two WiFi accounts there??

Thanks you for not only your help to a successful conclusion but also supplying basic background to understand how the process worked.....hopefully others can benefit from that background also.....Don
 
selecentered said:
I have recently started to have problems with the market on my xperia x10 mini pro. I tryed everything - clearing cache, uninstalling market updates, rebooting my phone like a million times. Nothing worked so i decided to make a factory reset. Now i can't sing in into my google account. I tryed signing in to youtube, rebooting my phone without the SIM card, i made the 2 step verification on my computer for my google account, it generated the password, still nothing. I have no idea what to do. PLEASE HELP!
Click to expand...

I had the same problem and I solved it. You have to use the application password and not your regular password. To access go to the 2-step verification password and go to the second tab. Set up a new device and PW and you're good to go. You don't have to disable the 2-step verification and never delete any file of your OS based on a forum suggestion.
 
Thank you so much, EarlyMon! Somehow after doing some random (yeah, a bit sketchy) stuff, some extra stuff got in my hosts file! I had tried tons of other things to fix my play store being weird, and then no Google apps could sign in, but everything is good now. I made this account only to congratulate your divinity.
 
Hello EarlyMoon,

Thanks for the detailed help in this topic.
I have the same issue, and based on that Google is the best friend I am here.

"Couldn't Sign In
Can't establish a reliable connection to the server.
This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care.
"

Story:
I am using an android mobile ("N800" Dual SIM, Android ver. 4.0.3, not rooted) for 4 years, and I was able to use the Google applications (GMail, Hangouts, Play Store, etc.) with my gmail account via GPRS, 3G, WiFi without any problem.
A year ago I put down this old phone because of a new.
3 months ago I decided to use this phone again as a 'game device' dedicated to my son. I disconnected my gmail account and performed the usual factory reset in the Android settings menu.
I realized at that time I cannot sign in with my or others gmail account neither create a new account.
Step 1: Add a Google Account Do You want to add an existing account or create a new one? [Existing] [New]
Step 2: Preparing... Gathering information about your phone. This could take up to 30 seconds. [Cancel]
step 3: Signing in... This can take a few minutes. [Cancel]
step 4: Couldn't Sign In Can't establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care. [Next]
Note: the device's wifi connection is alive, the browser is working fine (i.e. I can open web pages, download youtube videos, etc), but the account dependent google applications cannot be used at all without login.
I repeated this procedure several times.

Actions made:
Later I made factory reset several times, and also wiped the cache partition, wipe data/factory reset by using the Android system recovery utility.
It didn't help, still couldn't sign in with any gmail account. Here we are.

After reading these posts in this forum, I tried ES File Explorer (apk was downloaded and installed from SD card off-line). I can localize and read the mentioned /etc/hosts file. What I cannot do is changing it. My hosts file contains 3 lines:
127.0.0.1 localhost
74.125.31.100 android.clients.google.com
74.125.31.101 android.clients.google.com
I removed the the 2 lines with 74.125... and keep the first line with 127.0.0.1 in the ES Note Editor, but I couldn't save the file.
I found the "Root explorer" switch in the ES explorer's Tools menu but it is not allowed to turn on.

(Note: according to http://www.whatip.com/ip/74.125.31.100 these IP addresses are owned by Google, so seems to be not hacked my hosts file.)

What to do next?
What is the root cause of this signing problem?

N800_mobile_01.png N800_mobile_02.png N800_mobile_03.png N800_mobile_04.png N800_mobile_05.png N800_mobile_06.png
 
Another possible solution could be to set the correct system time and date.
Go to "System Settings" menu of the android device, then select "Date & time", here clear the "Automatic date & time" and "Automatic time zone" checkbox and do Set date manually + Set time manually.
In same cases this solves this "couldn't sign in" issue with Google play, or Hangouts, etc..

Unfortunately, not in my case. So, please help me!
 
Renaming the hosts file to hosts1 or whatever you like worked for me. I was able to sign into google account. Thanks guys keep up the good work!! Cheers!!
 
***ONLY FOR ROOT USERS*** Now Everything is possible!!!!
1.Even after trying all this, if it still don't work then try using the root explorer like "ES File Explorer"
2.And then go to ES File Explorer after allowing the root access.
3.Now go to "/device"
4.Look for the folder "etc" click on it
5.After that look for a file called "Host" followed by long press on that file
6.Open as "Text" followed by "ES note Editor" and scroll down to the ending part of the file
7.When you reached the bottom click "edit"
8.After that change that set the Ip address of "android.clients.google.com mtalk.google.com to "#172.0.0.1 android.clients.google.com mtalk.google.com" and "android.clients.google.com" to "#172.0.0.1 android.clients.google.com" replacing the default Ip address.
9.And then "Switch OFF your smartphone and then turn ON" and try to login, everything will be back to normal
10.For easier method "Look at my screenshoots"
Thank you guys.... For more info email me.... With Regards:- William Saithuvai Sakachep #peaceout
 

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selecentered said:
I have recently started to have problems with the market on my xperia x10 mini pro. I tryed everything - clearing cache, uninstalling market updates, rebooting my phone like a million times. Nothing worked so i decided to make a factory reset. Now i can't sing in into my google account. I tryed signing in to youtube, rebooting my phone without the SIM card, i made the 2 step verification on my computer for my google account, it generated the password, still nothing. I have no idea what to do. PLEASE HELP!
Click to expand...

I could not a Google account after factory reset. I have Huawei P8. I tried everything. Even the rooting to certain extent, rooting didn't feel right though. Finally after a week of troubleshooting, I tried updating apps.

What finally worked for me was downloading latedt Google Play Services(apk file) for my phone model and installing it.

Relief, finally, thank God! Make sure to download the correct apk. It seems the version I had was buggy.
 
just turn off WIFI go to google play store and download a app called 1 click Wifi fix. Boom 10 secs everything working
 
I also had this problem that been troubling me for a few weeks. I researched and nothing was helping.

But now it works but I am not sure what exactly was the solution.

Firstly, what I suspect caused the problem, when I bought the phone, the sale person switched it on and I did not have a sim card nor WiFi connection so most of the set up was skipped.

At home I put the sim in and connected to WiFi and tried adding Google under accounts in settings. I was not able to as was getting stuck under checking info.

I was able to add other accounts by side loading apks from the Internet, so setup Whatsapp, Facebook. Then there was a software update, from version 5 to 6 available so I updated hoping that would solve it, I installed, did the set up again but this time I tried entering my Google info in this initial set up and still no luck.

So after spending more time research, I tried clearing the app caches for all Google apps, set date and time to manual mode, accessing my Google account and changing my password and doing the captcha reset per other posts I read, and allowing less secure app in Google settings, restarting many times, tried setting up account with my sim card removed (so only WiFi connection), and lastly updating my Google Play services apk.

All that did not help. So I decided to do a hard reset. So I removed the sim card , used the volume up, home button and power button to boot the device when switched off, to enter the menu to do a hard reset and choose wipe data factory reset option.

So I waited and booted normally. I entered the set up again, connected to WiFi and it worked :D

I think what helped was changing password, updating Google play services, removing the sim card and then do a hard reset!

This was a frustrating experience and glad it is over!
 
yazoo0oody9 said:
Hello I have discovered a solution
but you must have root

download root explorer

1go to system folder

2go to etc folder

search for hosts file and delete it

thats all thanks B-)
Click to expand...

When i try to delete the file is says "Deleting Failed" i try it couple of times. I dont know what to do.
 
I have had the same problem on two different android devices. The solution to the problem was the same in each instance.
First, an explanation for your problem... You made a significant change to your Google account that was NOT updated in your android devices settings. Your device and your Google account, store account and sync data separately. So long as they both match, everything works fine. However, once you change something online, it does not always sync appropriately with your device settings. When this happens follow these simple steps.
1. Restart your Android device.
2. Go to your device settings. (Gear symbol)
3. Go to the General tab>Accounts & Sync
4. Under Accounts, tap Google.
5. Tap the email address that is causing you trouble. (It will have a red exclamation point next to it.)
6. Tap the three dots in the upper right corner of the screen and tap Remove Account.
7. Go back to Accounts and Sync main menu and tap Add Account. You should be able to add the account you just deleted with the correct password.

If you are still having trouble, delete all Google accounts and then add ONLY the primary Google account you wish to access with your device.
 
Digital Controller said:
First off welcome to the forums!

If you registered your phone number to your Google account it might mess up signing into your account. So try and remove the number from your account and see if that fixes anything.

Hope this helps :)
Click to expand...
since i have phone tied to account
trying to add new phone with new sim card
so you say google might be saying - i dont know this sim card??
 
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