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Cannot switch on...help!

I bought a brand new Galaxy 10.1 and after waiting a whole 24hrs for it to arrive i cant switch it on!
I unpackaged it and plugged it in. All seemed to be going well as the battery charging graphic appeared ( as it does on my phone when its plugged in but not turned on ). I then held down the power key to switch it on and everything went blank and i have not been able to get any signs of life out of it since.

Someone please help! I have tried everything - leaving for an hour, changing power outlets, holding down the power key for for ever and holding down volume and power but nothing happens.

thx
SC
 
The device takes a moment after you let go of the power button to power on. If you press it again too soon, you end up powering it off before it even looks like it's on. That's my guess. Try holding the button down for 2-3 seconds, and then hands off...don't touch it again for 60 seconds. See if it comes on then.
 
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