Cannot transfer files from S6 to PC

[Bizzkil]

I connect my Android 7 phone to my PC (at home and the office) the normal way I have always transferred files.
When i plug in the usb cable, the phone makes the normal sounds when connecting, but the PC makes no sound and no indication that there is a connection.

When I pull down the notifications and tap on the battery charging section, it brings me to the Battery Saving menu, not the radio buttons to transfer files, music, photos, etc.

To be clear it seems to be a phone issue because I have tried it on two separate PCs.

Any help would be appreciated.

 

[MrJavi]

Have you tryed using a different usb cable? Perhaps testing it with another device to see if you PC recognizes it.

 

[ocnbrze]

also make sure your samsung drivers are up to date.

 

[Funguy8427]

I have an S6 and I had planned on using a cable to connect to my tv because it didn't have screen mirroring, but it wouldn't work. So I looked into it and was told at the store I got it from, as well as best buy that the S6 does not have the ability to send information out th through the port, only incoming. Total b.s. and the worst galaxy S phone in the lineup. Not water proof, no expandabile storage and no sending information through a wire. Stupid options to get rid of in my opinion, oh and they're also more susceptible to screen burn or whatever you call it when images imprint onto your screen.