Help Cannot Turn-Off Screen Locking PIN

[FFD]

Having been through this kind of thing recently, it annoys me to no end to see this kind of behavior in Android. If I wanted a system that thinks that it knows better than me, and that it is its way or the highway, I would get an iPhone. Under Android, I resent for apps changing security settings on my phone, directly or indirectly. I am the boss, not you, stupid app.

 

[Billyboi21]

Humm.... This seems promising!

When I unchecked "Email" in Device Administrators (for my Corporate Account), I got a pop-up saying the following:
"Your administrator has removed the requirement to encrypt your memory card files. Please use Settings application to change your encryption settings".

After I did that I went to "Encrypt SD Card" and now I can finally uncheck that option!!!
So I unchecked the option and got another popup saying basically, "all files saved now will not be encrypted but files already on there will remain unaffected...blah blah...."

VICTORY!!!
Just went into the "Screen Lock" Menu choice in Security and I can now finally choose the "None" Option....!!

Thank you again Mike and LilBit for your help! I probably wouldn't have tried to uncheck my Email one from the Device Administrators page... Nice!


Thanks Again for all your help with this. It was driving me nuts...


Thanks Again,
Matt

What exactly did u do? It doesnt work on my s6 edge. Even the clear credentials option is grayed out. Should i encrypt the device?

 

[Laneespretty1]

Hello All,

Phone: Motorola Droid RAZR HD
OS: Android 4.1.1

I got this phone a few weeks ago, and when I first got it I was playing with the VPN Settings trying to set one up. And I think I remember it saying something to me about having to setup a lock pin in order to use a VPN. So I setup a locking pin and continued setting up a VPN.

But now, I have gotten rid of the VPN that I had setup in there, and I was trying to Disable the "Screen Lock" which is currently set as "PIN". But ALL the options in Settings > Personal > Security > Screen Lock > Choose Screen Lock (I get here after confirming my current PIN first)... Now while in the "Choose Screen Lock" page, ALL the options listed are greyed out except for "PIN" and "Password".

So the option I want to enable is "NONE" but under all the options that I can't check it says; "Disabled due to SD card encryption". I don't remember setting any encryption on my SD Card, and I'm not sure if they are referring to the internal SD Card or my "removable" SD Card. Neither of which I enabled encryption for...?

Anyone have any suggestions what I can do to get this Screen Lock disbaled?
Any thoughts would be much appreciated!

Thanks in Advance,
Matt

If anyone has issues where you download an app that takes control of your lock screen settings, I removed some apps, but what really helped me was to remove the certificates from my phone. Then I was able to remove the lock screen password.

**Thank you very much, this worked for me! I was going crazy trying to figure out what happened. The only apps I've been downloading are the casino slot games from Facebook through google play store.

 

[tggagne]

My screen locked after installing Android Pay. I don't expect to be using it, but couldn't get rid of the pin.

I removed Android Pay from the list of phone administrators, then had to "clear credentials" before removing the pin.

I found those hints at http://forums.androidcentral.com/sa...tor-encryption-policy-credential-storage.html

 

[eazyigz]

Hello All,

Phone: Motorola Droid RAZR HD
OS: Android 4.1.1

I got this phone a few weeks ago, and when I first got it I was playing with the VPN Settings trying to set one up. And I think I remember it saying something to me about having to setup a lock pin in order to use a VPN. So I setup a locking pin and continued setting up a VPN.

But now, I have gotten rid of the VPN that I had setup in there, and I was trying to Disable the "Screen Lock" which is currently set as "PIN". But ALL the options in Settings > Personal > Security > Screen Lock > Choose Screen Lock (I get here after confirming my current PIN first)... Now while in the "Choose Screen Lock" page, ALL the options listed are greyed out except for "PIN" and "Password".

So the option I want to enable is "NONE" but under all the options that I can't check it says; "Disabled due to SD card encryption". I don't remember setting any encryption on my SD Card, and I'm not sure if they are referring to the internal SD Card or my "removable" SD Card. Neither of which I enabled encryption for...?

Anyone have any suggestions what I can do to get this Screen Lock disbaled?
Any thoughts would be much appreciated!

Thanks in Advance,
Matt

Yeah, the VPN feature will do it. The only way to get your lock screen settings back is to delete that VPN profile.

 

[Dolley]

The best choice is to go to your security options and click device administrators. In there you will see a list of administrators who you have permitted in course of time that can set security definitions in your phone. This could include apps and even Microsoft exchange. Click on for eg, Microsoft exchange and remove it from that list after which u need to go to your regular screen lock options in settings and change that to no "security". Hope this helps.

 

[Deleted User]

If anyone has issues where you download an app that takes control of your lock screen settings, I removed some apps, but what really helped me was to remove the certificates from my phone. Then I was able to remove the lock screen password.

Can you suggest an app in particular?

 

[Chefy]

Have you figured it out yet? If not let me know and I will tell you how to correct it

 

[Melissa Lillegard]

I did exactly what dmh65 said and it worked. I now have control back of my phone. Thank you.
Missy

Reset the credential like dmh65 says. This worked for me when messing around with the administrators did nothing.

Settings>Security>Credential Storage>Clear Credentials. Then do: Security>Screen lock>no screen lock
You probably need to disable device adminstrators too.

Is and it worked.

Reset the credential like dmh65 says. This worked for me when messing around with the administrators did nothing.

Settings>Security>Credential Storage>Clear Credentials. Then do: Security>Screen lock>no screen lock
You probably need to disable device adminstrators too.