can't access device storage in android file transfer for mac

[johnnybicycle]

I have tried reinstalling several times and still get the same message.

 

[breadnatty08]

Welcome to the forums, Johnnybicycle! :ciao:
What device do you have? Do you have the drivers installed?
I'm not familiar with Macs but I'm sure we'll get you helped out soon.
Enjoy the site, cheers!

 

[biker74]

I'm in the same boat. I'm having issues transferring photos. Oddly, it was fine getting my ringtones and notification alerts from itunes.

Just says cant copy a certain file and then that it cant access the device. It's just a little irritating.

I have the Galaxy S3.