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Can't access MAXX HD storage over USB

Wtfman

Lurker
I just got my Razr MAXX HD and love it, however I am having a lot of trouble accessing the storage to transfer pics/ringtones/music/etc. I've installed the most recent Motorola Device Manager which I presume comes with relevant drivers, but that application itself is worthless. What I get in the various USB "connect as" options are:

1> Mass Storage - this shows up as a Removable Disk, but when I click on it it says "insert disk into Removable disk".

2> Media device (MTP) - this shows up a Droid RAZR HD as a portable device and I when clicked upon I see "Internal Storage". However, when I click on that, it hangs as if it is unable to read the disk.

My old Droid X would show up as a removable disk as a Mass Storage device and would be easily accessible (and still does), so this is exceptionally frustrating. Suggestions?


Edit: I also tried this on a second computer where I didn't install the Motorola software and just installed the detected drivers Win7 found. Same results.
 
First off welcome to the forums Wtfman! :)

Secondly, with the MTP device, i use this for my GNex and it does hang for me too, but i usually give it a bit and it connects right through it.

Have you tried downloading the correct USB drivers for your device yet?
 
First off welcome to the forums Wtfman! :)
Thanks. Long time reader, first time poster. ;)

Secondly, with the MTP device, i use this for my GNex and it does hang for me too, but i usually give it a bit and it connects right through it.

I waited a 5 minutes or so, but I suppose it's possible it needs more...

Have you tried downloading the correct USB drivers for your device yet?
I advised in my first post the two things I did with software (software suite and device-detected drivers). If you have a link to just the drivers I should try (instead of the whole software suite), I'll happily try it.

Heck, I'll try anything.
 
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