Can't get contacts un-blocked

[Marginal Mercury]

Hi everyone. Any help appreciated... att has been no help.

A month or so ago I blocked two contacts. I am not using a third party app, just going into the contact and selecting the block option. One contact has an associated landline and a cell number (the cell they never use). The second contact is cellular only.

I have since unblocked them, but am still not able to receive calls/ texts. I recreated the contacts as att suggested, but it hasn't seemed to help.

I'm not sure what else to do, or even what else to check. I wonder if I deleted them from my phone entirely as a contact would that work, seeing as I blocked the entire contact and not a specific number or call? I just don't know. Any advice appreciated.

 

[ocnbrze]

i would delete the contact all together then go into settings>apps>contacts>wipe cache and then re enter the contacts info.

 

[Marginal Mercury]

i would delete the contact all together then go into settings>apps>contacts>wipe cache and then re enter the contacts info.

That's a great idea. Never thought of clearing the cache!