• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Can't get past support wizard.

NIIIK

Lurker
SO i have a ZTE Zmax that i can not use because when i try to go through the setup wizard, after being asked to install an update, a message pops up saying "Unfortunately, setup wizard has stopped." When i click OK, i get nothing but a blank screen. I've tried hard resetting by pressing the power button and top volume button a number of times :P IS there any way i can bypass the setup wizard, or possibly rewrite the software on this phone and make it as it was in the factory?

Since i can't get into the phone and find out what version of android it's running, the best i can do is pics of what happens..

Before i click continue: https://gyazo.com/fae08031a4297f536622c95a55c5955d

After:
ffe3e6877fb408d2a0d384d7533632c8.png

https://gyazo.com/ffe3e6877fb408d2a0d384d7533632c8

Any help thanks!!!
 
Back
Top Bottom