Help Cant hear call once I dial number or hit call contact from my contact list...

[lvinglgend]

Hello... I just got my Proclaim 2 nights ago and am having a problem once in a while where if I dial a number or go to my contacts and choose someone form the list and hit call I sometimes cant hear them once I hit call... They can hear me but I cant hear them... I hang up and they call me back asking if I butt dialed them... Ive called the same number (straight talks help line number) 3 times in a row and it did it 2 out of 3 times. Anyone else have this issue and if so what was/is the fix??? I see over on straighttalks forum there are others having the same issue but I havent gotten my activation code to participate on the board... They also dont seem to want to answer the problem in forum and say the same thing about taking it off line and sending them a pm.... Any help would be greatly asppreciated!!! TIA!!!

 

[cyberapps]

Hello... I just got my Proclaim 2 nights ago and am having a problem once in a while where if I dial a number or go to my contacts and choose someone form the list and hit call I sometimes cant hear them once I hit call... They can hear me but I cant hear them... I hang up and they call me back asking if I butt dialed them... Ive called the same number (straight talks help line number) 3 times in a row and it did it 2 out of 3 times. Anyone else have this issue and if so what was/is the fix??? I see over on straighttalks forum there are others having the same issue but I havent gotten my activation code to participate on the board... They also dont seem to want to answer the problem in forum and say the same thing about taking it off line and sending them a pm.... Any help would be greatly asppreciated!!! TIA!!!

Is sounds like a hardware issue. Have you try to talk to samsung to get it fix or replace I would try that frist.
goto www.samsung.com/mobile then click on support then look for chat button click on that and they should be able to help you out. you might be without a phone for at least 17 to 30 days. so hope that you have a backup phone.