Hi, there. I have a T-Mobile HTC One S since over a year.
I am facing a strange issue since past one week. I cant hear any call - when I make or receive calls. Even the ringtones and alarms are not transmitted through the speakers. It appears that the sound profile is not working at all. Strangely every other thing os working fine - data, messaging, apps, etc.
One more information. When the issue surfaced initially - when calls were received the phone hanged and restarted. Then it gave a message that phone recovered from abnormal reset and asked for sending error report to HTC, which I did.
This happened 3-4 times.
I called the HTC support in India. They said since its a international phone they dont have software/ hardware support. They advised me to reset the phone which I did, but the issue still remains. I even deleted all phone storage.
Pls help as I am stuck.
Regards
I am facing a strange issue since past one week. I cant hear any call - when I make or receive calls. Even the ringtones and alarms are not transmitted through the speakers. It appears that the sound profile is not working at all. Strangely every other thing os working fine - data, messaging, apps, etc.
One more information. When the issue surfaced initially - when calls were received the phone hanged and restarted. Then it gave a message that phone recovered from abnormal reset and asked for sending error report to HTC, which I did.
This happened 3-4 times.
I called the HTC support in India. They said since its a international phone they dont have software/ hardware support. They advised me to reset the phone which I did, but the issue still remains. I even deleted all phone storage.
Pls help as I am stuck.
Regards