Help Cant log in

[Jeeplife72]

Some how my note 5 did a factory reset.when i try to log in to my google ,in the setup process, when i enter my password, it takes me back to the username prompt. The password is correct. Please help. Thanks

 

[Parayilhussain]

Hi,
When you do a reset in google account in Android device and doing a factory reset in the device recently this problem arises.
You will be able to login after 24 hours in Android google play edition devices and able to login after 72 hours in Android one devices.
This is a google set up for the safety of Android devices above 5xx versions.
After the" safety" period is over
Log in with the account that is currently existing in the device.

https://support.google.com/android-one/answer/6088915.

https://support.google.com/playedition/answer/6072865.

 

[Jeeplife72]

Hi,
When you do a reset in google account in Android device and doing a factory reset in the device recently this problem arises.
You will be able to login after 24 hours in Android google play edition devices and able to login after 72 hours in Android one devices.
This is a google set up for the safety of Android devices above 5xx versions.
After the" safety" period is over
Log in with the account that is currently existing in the device.

https://support.google.com/android-one/answer/6088915.

https://support.google.com/playedition/answer/6072865.

Thank you very much! I will try again in the morning.

 

[Jeeplife72]

Hi,
When you do a reset in google account in Android device and doing a factory reset in the device recently this problem arises.
You will be able to login after 24 hours in Android google play edition devices and able to login after 72 hours in Android one devices.
This is a google set up for the safety of Android devices above 5xx versions.
After the" safety" period is over
Log in with the account that is currently existing in the device.

https://support.google.com/android-one/answer/6088915.

https://support.google.com/playedition/answer/6072865.

Im guessing my note 5 is an android 1 device because its been 24 hrs and i cant sign in.