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Can't receive texts or calls

So I left my phone out in the living room to charge at my brother's house and the next morning my phone was unlocked and in the settings. Now, I can't receive or send texts. My phone says I have 5 new texts but when I open the messaging app, there is nothing new there. My phone also says I have 2 missed calls but when I go t my call history, there is nothing new there. I took my phone to T-Mobile and the man messed with my settings and rebooted my phone and told me to wait an hour.

It's been two hours and still not working. Please help!
~Katrina
 
I would go thru and clear out what you can and see if the messages start to come in and call logs show!
 
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