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Help Can't send or receive photo or video texts

K

khamilton74

Lurker
My wife and I have the exact same phones (HTC Inspire) and we are on Straight Talk Wireless (using AT&T towers). We have been using the service for over a year and have never been able to send or receive photo or video text nor can we get a text if we are on a group text (in this case it can be just plain text and we can't receive it).

I have called and called Straight Talk's customer service but they basically gave up on helping me. I've spent countless hours opening tickets, have their barely English speaking reps send me on wild goose chases with settings, etc all to no avail.

Here are my APN settings - I've tried other settings, but they using keep me from receiving any service at all.

Name - Straight Talk
APN - tfdata
Proxy - no set
Port - 80
Username - not set
Password - not set
Server - not set
MMSC - http://mms-tf.net
MMS proxy - mm3.tracfone.com
MMS port - 80
MMS protocol - Wap 2.0
MCC - 310
MNC - 410
Authentication type - not set
APN type - not set

If anyone can help me out, you would make my year. Thanks in advance
 
Yes, mobile data is turned on. Straight Talk customer service will never be able to solve this. It will only come from someone else who's figured it out. I have to believe that someone else out there has the same phone
 
Check out Textra, free in the Play Store.

First, it has a configurable maximum picture size - leave it at 1 MB, see if that solves it. Most every carrier has a max media transfer size. Once upon a time you'd get a message if that was the problem - not anymore, now things just fail silently. Textra will automagically limit your picture sizes so they always go through. You'll have to check on your video file sizes though.

Secondly, it has the option to convert all multi-party texts to MMS, specifically to get over the other problem you mentioned.

Hopefully this will work for you.
 
khamilton74 said:
Does Textra work seamlessly with my carrier? How do I get texts from others that don't have Textra?
Click to expand...
It's just a replacement for your built-in text message app from HTC. It's not like Skype or something where both ends need the same app.

When you install it and use it, you usually get a prompt asking if you want to make it the default - say yes. If you don't like it, you can uninstall it, lose nothing, and be just as you are now.

I had texting trouble on Sprint, used it on a recommendation from a friend and since recommended it to dozens of others on probably every carrier and they've all gotten good results too.

By the way, I'm using it on an HTC One M8, but it's really good for any Android.
 
Handcent looks like it might work. I've been able to send and receive pic texts. The only thing left to test is a group text. Thanks a lot! If you come to Nashville, I'll buy you a beer.
 
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