Can't set up voicemail on ZTE Quest 5

[Metro 9]

Greetings all,

Had to get a new phone from Q-link wireless this was the cheapest. I have been trying to setup the voicemail when I enter my phone number it says that mailbox is invalid. I know the number is on the phone in the settings. I don't know what to do any suggestions would be so appreciated. I tried to download visual voicemail too and that just spins won't download.

 

[ocnbrze]

have you talked to your provider? they most likely can help you get setup.

 

[Dannydet]

Yep talk to the people at QLink...

 

[svim]

Setting up voicemail with Q-Link appears to be the same process that most carriers use, start the Phone app and in the keypad press and hold the '1' key:
https://support.qlinkwireless.com/how-do-i-set-up-or-unlock-my-voicemail/

Try perusing through Q-Link's support page if you have a lot of other questions:
https://support.qlinkwireless.com/

 

[puppykickr]

Good luck with Q-Link.
I had their service back when they used Sprint as a carrier, and it was great.

Then T-Mobile bought Sprint, and the service became worthless.

So I was without a working device for three months, and could not even get anyone from Q-Link on the phone.

I wound up getting the exact same device that you have now, in the hopes that a new device would be more compatible with the new system, but that was not the case.

I ended up switching my provider to TruConnect.
Unfortunately, TruConnect still uses the pitiful excuse for provider that is T-Mobile.

But the device did work, just not at home.
It worked fine while I was at work, where I am not able to use the phone.

Then there were multiple times that the device decided that it was time to update- both apps and the device- which I did not want at all.

Finally, I hit the wrong button once and it tried to update a bunch of crap that I find undesireable.
That was the final straw for me, and I actually smashed the device onto the driveway and immediately went and got an unlocked device.

I can totally appreciate not having the money to have a good device, and having to take what is available.

I even actually really liked ZTE devices right up untill I had the Quest 5.
I could not believe how bad ZTE had gotten.
My first Android was the ZTE Maven 812, and my next device was a ZTE as well (557VL)

These devices lasted for years and worked well, but the Quest 5 was basically a step backwards in all respects.

Anyway, try dialing your own cell number.
If you cannot get into voicemail that way, then try long pressing the 1 key on the dialer.

 

[mikedt]

I even actually really liked ZTE devices right up untill I had the Quest 5.
I could not believe how bad ZTE had gotten.
My first Android was the ZTE Maven 812, and my next device was a ZTE as well (557VL)

These devices lasted for years and worked well, but the Quest 5 was basically a step backwards in all respects.

Anyway, try dialing your own cell number.
If you cannot get into voicemail that way, then try long pressing the 1 key on the dialer.

OT and P&CA:

Is ZTE actually still a thing in the US?

Or did they pretty much end? Like Huawei did in the States.

 

[ocnbrze]

OT and P&CA:

Is ZTE actually still a thing in the US?

View attachment 159959

Or did they pretty much end? Like Huawei did in the States.

you will not find them in Best Buy. i have not seen it being sold in stores.

 

[puppykickr]

Yeah, I have not seen them around.
But you can still get them online, especially through cheap carriers like Q-Link, TruConnect, and others.