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Can't work HTC Sync

Hello,

Wondering if you can help. I cannot get HTC SYnc to work. It wont let me transfer my I phone over to HTC. I have cleared a lot of stuff off my computer and the anti virus is switched off. I have phoned HTC and they have been little help to be honest. Any ideas of anything else I can try?

When I click transfer I phone it says - 'wait for HTC to complete sync' then it fails and comes up wit an error message. I have windows 7.

Problem signature:
Problem Event Name: BEX
Application Name: HTCSyncManager.exe
Application Version: 2.0.52.0
Application Timestamp: 515bbc86
Fault Module Name: MediaClientFrame.dll
Fault Module Version: 2.0.52.0
Fault Module Timestamp: 515bbcbb
Exception Offset: 0004de2c
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: f493
Additional Information 2: f49375e7b1c278e5084e31b71b7cfde4
Additional Information 3: 8f09
Additional Information 4: 8f09645865b263bb21d231836bfb3f1c
 
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