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Help Car Mode not functioning with Bluetooth on?

morvy

Lurker
Hi,

Hoping someone may be able to help me please. Have had my S5 for 8mos, it's an unlocked Rogers phone on Bell network, working well. Recently bought new car, 2014 Civic EX, and trying to use "car mode."

When bluetooth not in use, it works great... voice command "Hi Galaxy" wakes it up, voice activated messages/calls sent/placed seamlessly. But, as soon as I connect to bluetooth device, it doesn't work! At first thought it was something to do with bluetooth system in my car, but connecting to my old blueant headset does same thing, as does connecting to my friend's car.

Saying Hi Galaxy will change the display to speak now with red mic symbol, but the audible beep that prompts you to say voice command is absent, and the phone doesn't recognize any voice commands at all. After ~ 4 seconds, the display reverts back to say "Hi Galaxy." I have looked through all settings I could think might have an impact on it's function, but can't get it to work.

Thanks very much for any help or insight.
Morvy
 
Not sure if this applies but if you have any sort of screen lock on, try disabling it. It helped my similar problem. Now I am trying to figure how to get both.
 
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