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Charging issue

Hi, welcome!
Can you take a screen print of the message? Where does the message show up? In the notification bar? Or as an overlay on the screen? Try to restart your phone and see if the message persists.
Also, include your exact model# for the phone.
 
Unable to screen print ,as this message appears only while charging, and dissapears if the phone is on. I have done re starts, and there is no change, the folks at my Verizon store were no help. My phone model number is SM-G900V
 
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